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  1. SimplyE 2.0
  2. SIMPLY-1620

Improve Problem Document support to try and Boost Triage and Troubleshooting

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    • S13 SIMPLY June 12 - June 26, S14 SIMPLY June 26 - July 9, S15 SIMPLY July 9 - July 23, S16 SIMPLY July 24 - August 6, 17 SIMPLY August 5 - 20, 18 SIMPLY August 21 - Sep 3, S19 SIMPLY September 3 - 17, S24 November 13 - November 27, S25 November 27 - December 11, S20 SIMPLY Sep 17 - Oct 1, S21 SIMPLY Oct 1 - Oct 15, S22 SIMPLY Oct 16 - Oct 30, S23 SIMPLY Oct 30 - Nov 13, S26 December 17 - January 7, SIMPLY S2 January 7- 21, SIMPLY S3 January 21 - Feb 4

      iOS does not have strong Problem Document support. Improving this has a chance to more quickly surface issues that may not be the fault of SimplyE or the circulation server, but nevertheless looks like a bug to patrons.

      1. Check on current Problem Document handling
      2. Consider special cases that could be resolved client-side
      3. Figure out to surface in error messages
      4. Figure out what (if anything) could be collected and returned to the server admins

            JosephDalton Joseph Dalton
            gregoryoneill Gregory O'neill [X] (Inactive)
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              Created:
              Updated:
              Resolved: