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Improvement
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Resolution: Done
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Medium
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None
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S13 SIMPLY June 12 - June 26, S14 SIMPLY June 26 - July 9, S15 SIMPLY July 9 - July 23, S16 SIMPLY July 24 - August 6, 17 SIMPLY August 5 - 20, 18 SIMPLY August 21 - Sep 3, S19 SIMPLY September 3 - 17, S24 November 13 - November 27, S25 November 27 - December 11, S20 SIMPLY Sep 17 - Oct 1, S21 SIMPLY Oct 1 - Oct 15, S22 SIMPLY Oct 16 - Oct 30, S23 SIMPLY Oct 30 - Nov 13, S26 December 17 - January 7, SIMPLY S2 January 7- 21, SIMPLY S3 January 21 - Feb 4
iOS does not have strong Problem Document support. Improving this has a chance to more quickly surface issues that may not be the fault of SimplyE or the circulation server, but nevertheless looks like a bug to patrons.
- Check on current Problem Document handling
- Consider special cases that could be resolved client-side
- Figure out to surface in error messages
- Figure out what (if anything) could be collected and returned to the server admins
- relates to
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SIMPLY-756 Surface more information contained in NYPLProblemDocument errors
- Done
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SIMPLY-1897 UX/Design for Problem Document error/alert handling
- Done
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SIMPLY-1067 Problem Documents are sometimes ignored
- Done