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  1. SimplyE 2.0
  2. SIMPLY-3255

[Android] Re-add the "Report an Issue" option to the library account screen

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    • SIMPLY S23 Oct 27 - Nov 10, SIMPLY S24 Nov 10 - 24, SIMPLY S25 Nov 24 - Dec 8, SIMPLY Sprint 26 Dec 8 - 22, SIMPLY S0 Dec 22 - Jan 5, SIMPLY S1 January 5 - 19
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      In the 5.0.10 release of the Android SimplyE app there is no way for a patron to communicate with their library's support service. Since the library's help email is a required part of the auth document, there should always be an email to use.

      To see issue:

      1. Load SimplyE v5.0.10 
      2. Navigate to "Settings" tab
      3. Tap "The SimplyE Collection"
      4. Check for "Report an Issue" between "I am 13 years" and "Content License" menu items

       

      Screenshots are of the Android interface on Samsung Galaxy Tab A missing the "Report an Issue" feature and the iOS interface as a reference for copy and location.

            risawolf Risa Wolf
            risawolf Risa Wolf
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