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  1. SimplyE 2.0
  2. SIMPLY-1738

Android: Audiobook (open access player) not holding its location on multiple listens

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    • Icon: Bug Bug
    • Resolution: Done
    • Icon: High High
    • None
    • Android
    • S10 SIMPLY May 1 - May 14, S11 SIMPLY May 15 - May 28

      Original report:

      Here’s what happens:  I listen, reach a particular point, stop the audiobook’s progress, and close the app. About 1 minute later, the audiobook will sometimes suddenly start playing again, from the point I left off.  This sudden re-start does not always happen. Whether this re-start does or does not occur, the next time I start the audiobook, it picks up again from the beginning, not the point I left off.

      Do you need the library and account information?  If so, it is Maryland’s Howard County, the card number is 21267010337707 and the pin is 3865.

      Followup questions:

      I generally hit the pause button and then the home button to go back to the home screen.  Sometimes, however, I simply hit the pause button and then the power key, leaving the app open but the screen dark. In either case, the audiobook is left at the point where I left off.

      When the audio comes on again, it is typically when I have left my car after listening to the audio via Bluetooth. I will get about 5 steps away and the audio will suddenly start. I stop it by going to the app and pushing the pause button.

      Whenever I stop the audio and do not listen for an extended time, then start the audio again, the app goes back to the very beginning of the audiobook. If, however, I stop the audio fro playing and return in fairly short order—say 15 minutes—the audio properly resumes at the I point Ieft off.

      From the followup, it seems like we should be more aggressively writing the location to disk, but no matter what the solution, it's expected that a user's location be held for the next time they come back to the audiobook.

            markraynsford Mark Raynsford
            gregoryoneill Gregory O'neill [X] (Inactive)
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              Created:
              Updated:
              Resolved: